Cookie Policy

Last Updated: February 2026

Summary: We use essential cookies for authentication and payment security. By using our site, you agree to our use of cookies in accordance with this policy. We use industry-standard tracking to prevent fraudulent transactions.

This Cookie Policy explains how WithYou uses cookies and similar tracking technologies when you use our service.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the service, and provide a better user experience.

Similar technologies include web beacons, pixels, and local storage—all used for tracking and storing information.

Types of Cookies We Use

1. Essential Cookies

Purpose: Required for the service to function properly.

Examples: Authentication, security, session management, load balancing

Control: Cannot be disabled as they are necessary for core functionality

2. Performance Cookies

Purpose: Help us understand how you use WithYou and identify technical issues

Examples: Page load times, error tracking, usage patterns

Control: Can be disabled through browser settings

3. Functionality Cookies

Purpose: Remember your preferences and settings

Examples: Language preference, companion selection, theme settings

Control: Can be disabled, but may affect your experience

4. Analytics Cookies

Purpose: Understand user behavior and improve our service

Examples: Page views, session duration, user flows, feature usage

Control: Can be disabled through cookie settings or browser preferences

Third-Party Cookies

We may use third-party services that set their own cookies:

  • Payment Processors: To handle secure payment transactions
  • Analytics Services: To understand usage patterns (e.g., Google Analytics)
  • Support Tools: To provide customer service features

These third parties have their own privacy and cookie policies. We recommend reviewing them.

Cookie Duration

Session Cookies

Temporary cookies that expire when you close your browser. Used primarily for session management.

Persistent Cookies

Remain on your device for a specified period (days, months, or years). Used to remember login status and preferences across sessions.

Managing Cookies

Browser Controls

Most browsers allow you to:

  • View and delete existing cookies
  • Block third-party cookies
  • Block all cookies
  • Delete cookies when you close your browser

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Impact of Blocking Cookies

If you block or delete cookies:

  • Some features may not work properly
  • You may need to log in repeatedly
  • Your preferences won't be saved
  • We cannot provide personalized experiences

Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. WithYou respects DNT signals and will adjust tracking accordingly where technically feasible. However, there is no industry standard for DNT implementation.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Check the "Last Updated" date for the most recent version.

More Information

For more details about how we collect and use data, see our Privacy Policy.

For questions about cookies, contact us at:

Email: privacy@withyou.ai